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Innopulse Consulting
For: Trustees and trust providers

FLIORE for trustees: evidencing as the daily work

Updated: 2026-09

In short

For trustees what governs is not the control performed but the control documented. Daily work therefore consists of evidencing — and evidencing is worst served by mail folders and shared drives.

Trustee mandates differ from pure wealth management in that proper administration is itself the service. A trustee does not only manage value but carries responsibility for structure, documentation and the observance of duties over time.

That shifts the standard. What counts toward a supervisor or auditor is not the control performed but the control that can be evidenced. Someone who conducted a periodic review but did not document it stands worse than someone whose process is fully traceable.

In practice that evidencing sits scattered: the onboarding file on a drive, the correspondence in a mailbox, the deadline list in a spreadsheet, invoicing in a separate system. Every break between those systems is a place where evidence goes missing.

How it works

  1. 01

    Create mandate and structure as one

    Capture persons, companies, trusts and foundations with their links, so the structure does not live in an org chart outside the system.

  2. 02

    Run onboarding as a documented flow

    Handle taking on a mandate and its evidence inside the system rather than over email — the audit trail then builds itself.

  3. 03

    Assess beneficial owners under their own jurisdiction

    For each beneficial owner, record the governing jurisdiction and the resulting assessment, including screening for politically exposed persons.

  4. 04

    Bind periodic reviews to the mandate

    Make due controls visible per mandate, so they do not depend on a separately maintained deadline list.

  5. 05

    Store documents versioned and mandate-bound

    Keep articles, resolutions, agreements and evidence in the encrypted vault, with versioning and selective client access.

  6. 06

    Produce fee billing from the same system

    Create client invoices with per-invoice VAT, flexible recipients and a Swiss QR reference where the mandate is run.

Why it fits here

The continuous audit trail is the core for trustees rather than an add-on — it answers the question an audit actually asks.

UBO assessment under each beneficial owner’s own jurisdiction addresses precisely where cross-border trustee structures are error-prone.

Onboarding, controls, documents and invoicing live in one system; every avoided system break is one fewer place for evidence to go missing.

FAQ

Does FLIORE replace legal assessment?

No. FLIORE is decision support for the responsible compliance function, not legal advice. Assessment and responsibility stay with the trustee.

How does the audit trail help concretely?

It records who changed what and when. For an audit or supervisory review that is the difference between an assertion and evidence.

Does FLIORE cover trusts and foundations?

Yes. Persons, companies, trusts and foundations are modelled as linked entities with look-through consolidation.

How are politically exposed persons handled?

FLIORE shows per mandate who requires enhanced due diligence as a politically exposed person. The measures that follow rest with the responsible trustee.

Can clients view documents themselves?

Yes, through selective access in the client portal. That replaces sending files and keeps releases traceable.

Working on something similar?

FLIORE

The continuous audit trail is the core for trustees rather than an add-on — it answers the question an audit actually asks.

UBO assessment under each beneficial owner’s own jurisdiction addresses precisely where cross-border trustee structures are error-prone.

Onboarding, controls, documents and invoicing live in one system; every avoided system break is one fewer place for evidence to go missing.