Changing IT provider and outsourcing tenders
For SMEs, associations and public bodies dissatisfied with their IT provider or outsourcing their IT for the first time.
Updated: 2026-11
We support a change of IT provider independently: analysis of today’s operations and contract, requirements for services and service levels, proposal comparison or public tender, evaluation against transparent criteria, negotiation of contract and exit terms, and a planned handover without service interruption.
A provider change rarely fails on technology but on missing basics: nobody knows exactly what the current provider does, which access it holds and what the contract says. Proposals that contain different things get compared.
Changing without clean requirements and a handover plan swaps one problem for another and risks outages.
What you get
Current-state analysis
Services, systems, access rights, contracts and notice periods.
Requirements catalogue
Services, service levels, security and data protection, comparably worded.
Proposal comparison or tender
Structured comparison or documents for a procurement procedure.
Contract review from an IT perspective
Service levels, data ownership, exit and handover terms.
Handover plan
Sequence, responsibilities and fallback for the change.
How it runs
- 01
Analyse
Record current operations and contract.
- 02
Requirements
Define needs and weight evaluation criteria.
- 03
Select
Obtain proposals or tender, evaluate, negotiate.
- 04
Handover
Plan and support the change.
Price framing
Effort depends on the size of the IT, number of sites and type of procedure. We are not tied to any provider and receive no commissions.
Indicative, not a binding quote — the frame is confirmed during scoping.
What drives the price? → Cost guide
Parent service: IT Consulting
FAQ
Are you an IT provider yourselves?
No. We do not operate IT for clients and receive no commissions from providers, which keeps the recommendation independent.
Can you support a public tender?
Yes. We prepare requirements and evaluation criteria; responsibility for the procedure remains with the contracting authority.
What is the biggest risk in a change?
Unknown dependencies: access, licences or configurations only the current provider knows. The current-state analysis uncovers them.
Do you review the contract legally?
We review from an IT perspective. For the legal review we recommend a law firm.
Changing IT provider and outsourcing tenders
For SMEs, associations and public bodies dissatisfied with their IT provider or outsourcing their IT for the first time.