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HERMES study on replacing a workflow solution at MeteoSwiss

For the Federal Office of Meteorology and Climatology, Leutrim Miftaraj produced a HERMES study chapter preparing the replacement of a workflow solution for HR processes with an options comparison and a reasoned recommendation.

Organisation
MeteoSwiss
Sector
Federal administration
Role
Business analyst and author of the study chapter

Starting point

When the licence of an established workflow solution expires, an organisation faces a decision under time pressure: renew, switch to another platform or choose a hybrid. In the federal administration this decision needs a traceable basis following HERMES.

Approach

The study chapter describes the starting point, requirements and possible options and evaluates them in an options matrix against defined criteria.

This leads to a reasoned recommendation for the next steps that fits the HERMES phase logic and enables approval by the client.

Outputs

  • HERMES study chapter with starting point and requirements
  • Options matrix with evaluation criteria
  • Reasoned recommendation for the next steps

Lessons learned

  • A licence expiry is a good occasion to re-examine requirements rather than rebuild the old solution one to one.
  • An options matrix with criteria set in advance makes the recommendation traceable for decision-makers.
  • Hybrid options deserve serious consideration because they often spread risk and effort better than a full switch.

Methods

  • HERMES 2022
  • Studie
  • Variantenvergleich
  • Nutzwertanalyse

Further reading

This case study describes Leutrim Miftaraj’s work in the mandate. It contains no confidential content and is not an endorsement by the organisation named.

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Reviewed by
Founder & CEO · MSc Innovation Management (FFHS) · PMP · IREB CPRE · Author of “Identity Over Discipline”
Mandates incl. EDA, MeteoSwiss, FSO, SERI, FINMA, Swisscom and BLS